This Privacy Policy explains how Velox Studio ("we", "us", "our") collects, uses, and protects your personal data when you visit our website or enquire about our services. We are committed to handling your data responsibly and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Velox Studio is a web design business based in the Ireland. We are the data controller for personal information collected through this website.
Contact: contact@veloxstudio.ie
2. What Data We Collect
We may collect the following types of personal data:
Information you provide directly
- Your name and email address when you submit the contact form
- Your phone number, if you choose to provide it
- Information about your business and project requirements
- Any other information you include in your enquiry message
Information collected automatically
- IP address and approximate location
- Browser type, device type and operating system
- Pages visited and time spent on the site
- How you found our website (referral source)
This automatic data is only collected if you accept analytics cookies. See our Cookie Policy for full details.
3. How We Use Your Data
We use your personal data for the following purposes:
- To respond to your enquiry and provide a quote or proposal
- To communicate with you about your project if we work together
- To send you information you have explicitly requested
- To improve our website and understand how visitors use it (analytics only)
- To comply with our legal obligations
We will never sell your data, share it with third parties for marketing purposes, or use it for any purpose you have not agreed to.
4. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Legitimate interests — responding to your enquiry and running our business
- Contract — processing necessary to fulfil a project agreement
- Consent — for analytics cookies (which you can withdraw at any time)
- Legal obligation — where required by law
5. How Long We Keep Your Data
- Enquiries that do not result in a project: deleted within 12 months
- Client project records: retained for 6 years for accounting and legal purposes
- Analytics data: aggregated and anonymised, no personal identifiers retained beyond 26 months
6. Third Parties
We use a small number of trusted third-party services to operate this website:
- Google Analytics — website analytics (only if you consent to cookies)
- Email provider — to receive and send messages from the contact form
All third parties we use are required to handle your data securely and in accordance with data protection law.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict how we process your data
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, contact us at contact@veloxstudio.ie. We will respond within 30 days.
8. Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. All data transmitted to and from this website is encrypted using SSL/TLS.
9. Cookies
This website uses cookies. For full details of the cookies we use and how to manage them, please read our Cookie Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of the page will always reflect the most recent version. Continued use of the website after changes are posted constitutes acceptance of the updated policy.